Frequently Asked Questions
If you have questions we want to help you understand hearing loss and live life the way you want to.
Ask the Audiologist
Several weeks ago I delivered my father's hearing aids for their annual tune up because he was in hospice and unable to go to the office in person. I received excellent service and he was pleased to have quality hearing restored. Unfortunately he passed about a month later, but he was able to hear until the end! I called Associates in Hearing seeking advice on what to do with his hearing aids after he passed. I was so pleased to learn that Associates in Hearing will facilitate getting them into a program where they will be given to someone in need. My father would be so pleased! Thank you
I recently came in for a full hearing evaluation and was surprised to find out the extent of my hearing loss. I knew I had sound sensitivity issues and tinnitus, but had not realized that I also had hearing loss. Dr. Marley is fantastic, as she not only is knowledgeable and skilled at what she does, but also is friendly, kind and compassionate. She answered all my questions and explained everything so well that I came away feeling really good about getting hearing aids. Since the initial visit, we've had several follow up visits and again, I cannot say enough about Dr. Marley. She not only is skilled, but also is an artist as she works to get the hearing aid technology just right. The rest of the staff is also warm and welcoming and very good at what they do. I feel like I can contact them at anytime with my hearing needs.
What a wonderful experience! I have a difficult hearing loss and Dr. Marley worked tirelessly to get the devices to work for me.
I have gone to Associates with Hearing for 35+ years and have never considered going elsewhere. They are very knowledgeable, trustworthy and caring. I totally recommend them!
I can't speak highly enough of Dr Aubrey Marley. I've had hearing aids for 6 years thru 3 different doctors (due to insurance). I was pleased how well I could hear when I first got hearing aids, but disappointed that I would never hear like a young person again. Layers of noise, grandchildren's lisping high-pitched speech, background noise, crowds - would forever be a problem. When my insurance sent me to Dr Marley, it was a godsend. She took detailed time with me, testing down to details: "how does the crackle of this bag sound?" "Can you clearly distinguish the letter 's'?" Testing and resetting, and checking again (all in a single sitting). By the time she was done, I could hear better than I have in a decade. I'm only59 Now I can hear layers of sound, easily picking out voices from background noise. I can understand the lisping speech of my grandkids, conversations in crowds, the tv without subtitles, and more. I can't speak highly enough of the care and expertise provided by Dr Marley. I highly recommend her.
While I am a new user of new Oticon hearing aids I am very satisfied with them and in particular with the professional service I received in the acquisition process. Dr. Reiff is the owner of the Associates in Hearing facility in Lansdale, PA and was thorough in her examination of my hearing and explaining what the exam results showed. I had put off for a long time the need for aids and chose to see DR. Reiff after hearing the experience my son-in-law had with her and the practice in general.I have not been disappointed.
I was just fitted by Associates in Hearing for my new Phonak CROSSP & Phonak Auden P hearing aides. The fitting as very comprehensive and detailed, we discussed many technical aspects of the hearing aides and scheduled a new appointment in one week to discuss any additional issues I may have. I am so excited about the hearing aides and thrilled with all the potential and additional add ons. The real joy is they are chargable, require no batteries and have technical features I did not think were available in hearing aides. I feel like I am embarking on new hearing aids that will change my life! Ed McDemus
Have been going to Associates in Hearing for a little over 10 years and have been very pleased with them. Dr. Flynn is at rue caring professional and a gentleman, it has been a pleasure to deal with and am very happy for him as he pursues a new opportunity near his hometown.